Top Shops 2011: The X Factor
The Top Shops of 2011 proved that while it might not be easy, it is possible to grow revenue and expand in difficult and uncertain times.
"We strive to balance competitiveness with adherence to ethical business practices. A good sales person can sell the wrong product to any buyer, but a knowledgeable sales person can sell the right product to that same customer and establish a long-term relationship," said Alan Wachstein, president, Sealand Graphics. "Our Sales and Production philosophy is best described by an excerpt from the poem Good Enough by Edgar Guest, '…beware of “good enough,” it isn’t made of sterling stuff, it’s something any man can do, it marks the many from the few, it has no merit to the eye, it’s something any man can buy, its name is but a sham and bluff, for it is never “good enough.…Only the best is 'good enough.'”
"The greatest business challenge today is to grow, press on with action not just vision, and cultivate and nurture a positive environment despite the mood of the market or what we perceive it to be," said Jittu Sarna, owner, Inkjet International. "Leadership in this economy has been and will continue to be tested. The most significant investment will now be in human capital. Equipment can buy you opportunity, but people make it happen."
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