Not only that, but our focus extends beyond business consulting as it goes heavily into business training and coaching while delivering a unique compliment of marketing and advertising services.
Uniquely, the CPrint program does not require an affiliate to change their company name or look. In fact, our trademarks are used similar to how AAA's trademark is used with its hotel and motel affiliates. So, we support independent printers while delivering the benefits of a broad network that is unavailable to any of our affiliates' direct competitors.
Training has always been an important emphasis for us and we provide 78 business and technical training programs online to our affiliates 24/7, which is a 30% increase over the previous year. We also provide residential training, featuring a business-to-business sales course, a production manager's course, as well as a management course. And that doesn't count the training received at our annual World Conference or Owners' Winter Conference.
After four years as the newest franchise concept in the printing industry, we are proud of our accomplishments. We will see even more additions to our infrastructure and services in this coming year as we continue to build real differentiations for our affiliates.