Pitman Unveils New Web Site

Pitman, a supplier to the graphic communications and wide/grand format graphics printing industries, unveiled its new Web site, www.pitman.com.

“Due to the growth in on-line business, Pitman’s goal was to develop a new site that gives customers the ability to easily order on line 24/7,” said Peter Moore, president, Pitman Co. “We knew it was essential to show real time inventory as well as offer in-depth information about the products, product applications, industry news, and events.”

In Phase I of the implementation, using Infor Technologies eStorefront application and EasyAsk search engine, the site offers expanded content and a very powerful search engine, minimizing the customer’s time and maximizing productivity. It allows customers to streamline purchasing with the use of multiple “Favorites” lists, the ability to review and copy previous orders, an easy-to-use “order pad” and real-time access to purchase history. Other features include highlights of new products by application, order tracking, invoice history, and the ability to save orders for processing at a later date.

Joe Milici, vice president, Information Technology, Pitman Co., explained: “Phase II will further enhance the site with features such as on-line tutorials and product demonstrations, Material Data Safety Sheets, ICC profiles, equipment specification sheets, and ability to pay invoices online.”

By providing a rich online experience, it will be easier to find the information needed, place orders, track orders, and review invoices. Pitman’s customers can also draw upon the support of e-commerce specialists who are fully trained to answer questions. From the sales and customer service support teams, to the professional service specialists, Pitman staff members are fully up-to-date on the latest supplies and equipment.