Johnson believes that many businesses look for silver bullets when they should, in fact, continuously scrutinize existing systems, people, and processes. “When we get a new release from any supplier, we crack it open to see if there is something that can speed things up, reduce errors, save materials…whatever,” states Johnson. “And guess what? There always is, but the Catch 22 is that most people miss these because they are too busy and default to the way things have always been done. Software is not static. It evolves, and we make sure we evolve with it.” 

Adds Johnson, “In doing so, we've increased our throughput without adding personnel, without huge capital purchases, and without discernible disruption to daily operations. One final point: I would not attempt to be this progressive without the near instant access we have to the Rampage Helpdesk. Our maintenance agreement costs next to nothing, and we still get what we consider the best support in the industry.”