• Maintain the status quo in staffing—especially in CSR or sales force areas—for three to six months post-acquisition. This “no changes” policy holds true even if you must juggle two different compensation plans for the short-term. Don’t lose any salespeople during this critical transition period, and don’t give customers an excuse to look elsewhere to have their needs met.
Whatever your sales expansion goals may be, remember that successful acquisition takes careful planning, communication, and commitment. A clear vision of what you want and how you will get there is key to any successful acquisition process.