Matt Swain

Matt Swain is an Associate Director for InfoTrends, the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. He is responsible for driving global research and consulting initiatives in the document outsourcing and transaction output markets with a close eye on the emergence of digital mailbox services. Mr. Swain’s extensive global research has provided him with a fresh perspective on the drivers for change in the way that organizations deliver customer communications and how their customers prefer to interact with them. Mr. Swain is a frequent speaker at industry events on emerging technologies within the international integrated graphic communications industry – including presentations in Asia, Eastern and Western Europe, and throughout North America.

Mr. Swain received a Bachelor of Science in Imaging and Photographic Technology, as well as a Master of Science in Print Media from the Rochester Institute of Technology.

Expertise:

  • Document outsourcing

  • Digital mailbox services

  • Transaction/TransPromo

  • Trends in electronic presentment

  • Print management

  • Marketing and advertising

  • Production printing solutions

Insights from Outsourcing Providers Supporting the Customer Communications Market

Insights from Outsourcing Providers Supporting the Customer Communications Market

2014 Insights from Leaders of Emerging Customer Communications Channel Services

Volly Co-founder Joins Competitive Startup Eco-mail

Volly Co-founder Joins Competitive Startup Eco-mail

 

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