Change Management: Growing Printers in 2011—Methodology for Success! (Seminar Session) (R25)

Type: Seminar
Date: 09/12/11 4:00 PM CT - 09/12/11 5:30 PM CT
Location: Chicago, IL United States
Web site:

Fee: $125 (counts as 1 seminar towards a Value Package Plan) View Pricing

Speaker: Susan Klutnick


If a printing company has “made it big,” these last 3 years—growing profits, getting new customers, technology and processes—their secrets are worth knowing! And, if these companies have different business models, technologies and markets—the common “how-to’s”… market and operations analysis, ROI, and implementation… are what we all want to follow! Using detailed case studies from these companies, we‘ll discuss each plan, the common success patterns and pitfalls to avoid. These companies represent a cross-section of our industry—coldset and heatset web, packaging, variable data, Lean Mfg., new plant start-ups, and new products in online processing for customers.

Room S403a 

You will learn:

  • Critical thinking processes; their criteria as they explored growth alternatives. Why now in difficult times?
  • How they realistically assessed market opportunity, and how they leveraged knowledge and reputation
  • Decision-making processes in traditional or in Lean mfg. environments that were used, and who in the company was involved in the process feedback and final decisions
  • Implementation Teams and Processes—what worked? What was changed and why? How change was managed for implementation success
  • ROI (Return on Investment) criteria and results
  • Their future steps to continue to grow? Why?

Who Should Attend:
CEO’s, Plant Managers, and Managers/Supervisors in PrePress, Pressroom, Bindery or other departments charged with internal project implementation

Business Categories:
Entrepreneurship, Executive, Lean Management and Manufacturing, Packaging, Production

Susan Klutnick

Susan Klutnick, Owner
Susan K. Klutnick & Associates

Susan K. Klutnick has managed people, plants, and processes in commercial print (R.R. Donnelley), newspapers (LA Times), publishers (Time Inc.), and new equipment technology (manroland, Inc.) for over 35 years. Involvement in various industry associations over time includes PIA, GATF, Ifra, and educational (university) and scholarship advisory roles.

As an independent, she has Consulted and lectured in the US and Europe on Change Management, organizational, performance and technology assesment, Process Improvement, and Cost Justification for investment. Working with Ifra, the German Media Technology Group, she advised in different European countries on succesful approaches from US plant management operations and management initiatives. In 1998, she received the PIA Naomi Berber Award Winner as "US Woman in Print," for contributions across multiple segments of our industry.