Date: 09/13/11 10:00 AM CT - 09/13/11 10:50 AM CT
Location: Chicago, IL United States
Web site: http://graph11.mapyourshow.com/5_0/sessions/sessiondetails.cfm?ScheduledSessionID=18A9C9CD
Speaker: Cory Olson
As technology progresses and communication channels evolve, organizations struggle to adapt their communications strategies to changing market expectations. Today's customers demand instantaneous, multi-channel communications across electronic, print, and emerging mobile channels. Regulated industries such as finance, insurance, utilities, and government struggle to balance these market pressures with the need for document compliance control. Interactive document technology can help companies leapfrog these obstacles to get the best of both worlds - the ability to instantly and interactively generate customer focused, multi-channel communications such as correspondence, claims, and contracts that balance user-specific content, document compliance and response cycle times. During this session, we'll answer four questions:
* What challenges are companies facing with communications such as correspondence and claims?
* What is interactive document technology?
* What are the key considerations in selecting a solution?
* How can it improve customer service while reducing costs and compliance liability?
Don't miss this session to hear how implementing interactive document technologies can improve customer service, reduce your company's liability and add directly to your bottom line.
Xplor Conference Options: Select 1, 3, or 6 Xplor Conference sessions on Monday and/or Tuesday and it includes access to the exhibit hall. This event is priced separately and cannot be combined as part of a GRAPH EXPO Seminar Value Package.
XPLOR Conference Sessions
Cory Olson, Product Line Manager
Cory has over 15 years of Product Management, Marketing, and Sales experience in software and wireless technologies, including over 7 years in document composition, ePresentment, and document management applications. Cory graduated with honors with an MBA from DePaul University and a Bachelor of Science in Electrical and Computer Engineering from the University of Wisconsin-Madison.