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DTSTART:20121008T150000Z
DTEND:20121008T155000Z
SUMMARY:X5 - Mining and Using Social Media Data to Increase Customer Engagement and Relevant Multichannel Communications
DESCRIPTION:Fee: $75 (is NOT part of the Graph Expo Seminars Value Package)
Date: Monday, October 8 10:00 am - 10:50 am
Speaker: Bill Parker
Description: While many believe that social media, Facebook, Twitter and LinkedIn, allow companies to successfully engage and interact with customers, fans and subscribers, few realize that these same social media channels can be effectively mined for valuable data. In this session, Bill Parker, CMO of GMC Software Technology, will discuss how social media data can be mined and used to better engage prospects and customers across multiple communication channels.
Business Category: Transactional -- More Info @ Link: http://graph12.mapyourshow.com/5_0/sessions/sessiondetails.cfm?ScheduledSessionID=18A9C9C6&CFID=53045184&CFTOKEN=a52f8826944bb6e8-3B4482A8-E197-9F00-5C12F34B420BD228 -- 
LOCATION:Chicago, IL
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