Quick Printing is the resource for quick printers, small commercial printers, in-plant printers and copy shop owners and managers. Since 1977, Quick Printing has focused on improving efficiency and increasing sales and profits in the print shop. Industry experts share their ideas and technical knowledge on ways to improve operations.
Long time letterpress printer Rick Walsh relates his experiences in trying to do business with some of his fellow printers. The results yielded some insightful observations about customer service that every print shop owner can take to heart.