Columns

• Editorial: Manners Matter

  Rudeness is up and civility is down. That's easy to see. So now, more than ever, it is vital to hire attitude and train for skills. The payoffs are increased customer loyalty and a happier workplace.

  Article • August 17th, 2010

• Quick Consultant: New Mailing Study Attracts Record Responses

  John Stewart has the results from the 2010-2011 Mailing Services Pricing Study. This year's study includes more large companies than before, but pricing practices are remarkably uniform. Be sure to...

  Article • August 9th, 2010

• Sales Clinic: Marketing Imagination — Part 1

  How sharp is your Marketing Imagination? Dave Fellman points out that creativity and a strong imagination are necessary to support the transition from printer to marketing services provider. He offers...

  Article • August 9th, 2010

• Human Resources: Employee Training is Vital for Business Success

  No matter what your budget says, employee training is necessary if you want to improve your bottom line. With so many different sources for training materials now available, there is something out...

  Article • August 5th, 2010

• Web Marketing: Face the Facts about Facebook

  Do you really need Facebook for your business? Yes! With millions of eyes available, what's not to love. Tawnya Starr explains step-by-step how to set up a Facebook fan page for your company. Don't...

  Article • August 5th, 2010

• Digital Original: Prepare Today for Tomorrow’s Prepress Skills

  The prepress department of the future will still have a technician who can get files to print. It will still have a designer who creates files from scratch for the customer. Someone will have to...

  Article • July 20th, 2010

• Case Study: Print without Printing, Part 2

  In Part 2 of his four-part series “Print Without Printing,” Tom Crouser looks at the future of the quick/small commercial printing industry. This month, he delves into the impact mobile devices...

  Article • July 16th, 2010