According to Scott Frame, vice president, Wide Format, Xerox Corporation, "Xerox will stop taking orders for wide-format products in the US and Canada in 2011, with specific timing based on inventory levels. Xerox’s European and Developing Market operations will continue selling wide-format products and will source new products.
"Xerox prioritizes each investment, allocating research and development dollars to areas where the company can deliver the best value to the marketplace. As a result of this practice, Xerox has opted to not invest in wide format product engineering in 2011.
"Customers will continue to have access to service support, supplies, media and parts from Xerox for their existing equipment for a minimum of five years from the last install of a particular product line. Customers with questions can contact their Xerox Account Manager."