HP Helps Businesses Improve Customer Communications with HP Exstream Challenge

HP announced the kickoff of the HP Exstream Challenge, a simple, customized self-assessment tool – commissioned by HP and created by Forrester Consulting – that allows businesses to quantify the value of a customer communications management solution.

HP also announced that it was named Innovator of the Year by worldwide trade association Xplor International for its HP Exstream Interactive Document Technology.

The HP Exstream Challenge helps businesses understand current document workflow opportunities, overcome risks and learn how to provide a better customer experience through powerful communications.

The self-assessment questionnaire asks users for targeted information aimed at evaluating their current customer communications environment. After completing the survey, participants receive metrics that demonstrate the effectiveness of their current programs along with insight on how implementing a customer communications management solution like HP Exstream would improve their business efficiency.

The HP Exstream Challenge is available at www.hp.com/go/exstreamchallenge.

Each year, Xplor International recognizes an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry.

This year, HP was named Innovator of the Year in honor of its HP Exstream Interactive Document Technology. The award recognizes HP's innovation and focus on delivering market-leading customer communications solutions to meet the distinct requirements of enterprise customers.

HP Exstream Interactive Document Technology software is being recognized by Xplor International as a solution that has revolutionized corporate communications by providing businesses with innovative ways to manage client communications through customizable and interactive documents.

"Our goal is to offer our customers innovative answers to complex questions, simplifying customer communications and providing business tools that drive growth," said Scott Draeger, manager, HP Exstream Product Strategy, Imaging and Printing Group, HP. "Being recognized by Xplor is great confirmation that our work is paying off for our customers."