GMC Software Technology

The Duke of Edinburgh's Award Delivers Personalized Photo Books to Young People with GMC Software Technology and DG3

GMC Software Technology, the standard in customer communications, today announced that The Duke of Edinburgh’s Award can now deliver fully personalized photo books to young people through utilising GMC Software Technology and Diversified Global Graphics Group (DG3). Upon program level completion, DofE participants can visit the program’s secure online storefront and easily design and select photos for a fully personalized memory of their achievement.

DG3 is a leading provider of print and communications services in strategic geographic markets including New York, London, Hong Kong, Tokyo, Sydney and Manila. DG3 provides its comprehensive graphic and interactive solutions to corporate, financial services, pharmaceutical and academic institutions worldwide. DG3’s customer, The Duke of Edinburgh's Award is dedicated to the personal development of young people from all backgrounds. With the widest reach of any UK-based youth charity, 275,000 young people undertake The Duke of Edinburgh’s Award at any one time to achieve a Bronze, Silver or Gold Award.

“When we first engaged The Duke of Edinburgh's Award, we realized that in order to win their business and provide a lasting keepsake for program participants, we needed a software solution that was highly secure, scalable, flexible and easy-to use”, said Mark Aris, Manager of Technology Solutions, DG3. “GMC Software Technology has enabled DG3 to secure new business opportunities such as the DofE and also deliver added value to our clients while increasing operational efficiency by over 50%”.

Using composition, web storefront and backend automation capabilities from GMC Software Technology, DG3 have developed a web-based application and simple workflow for program participants. Once completing a Bronze, Silver or Gold Duke of Edinburgh’s Award, a young person can go online from any computer connected to the Web and easily create a fully personalized photo book. The completed photo book can be automatically submitted online and printed via DG3 or downloaded as a PDF. The web-based application is intuitive, easy-to-use and does not require special software.

As a result of the success of The Duke of Edinburgh’s Award’s programmes of achievement, DG3 uses GMC Software Technology to manage close to 80% of their transactional printing; DG3 will also use the GMC solution to actively target new prospects in the web-to-print and TransPromo markets.

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