GMC Software Technology, the standard in customer communications, today announced that the company is pleased to report outstanding financial results with a 30% increase in revenues in the first quarter of 2011. The company points to product excellence and their enterprise strategy as key contributors to this success. GMC also expects further growth with the launch of their end-to-end Customer Communications Management (CCM) platform, GMC Inspire.
“Momentum from last year has continued into 2011,” said Dr René Müller, CEO of GMC Software Technology. “We are seeing increased demand for the company’s CCM solution, and we are excited about the future with the official launch of GMC Inspire.”
Announced in March 2011 in North America and Europe and more recently in Australia, GMC Inspire is a single platform designed to engage prospects and customers at different stages of the customer journey. The solution allows businesses to automate and control the entire communication cycle from capturing personal buying motivators to the production of multichannel communications and the management of customer responses. Enabling integration of communications across business units, GMC Inspire delivers consistent, compliant and relevant communications across multiple channels. As an advanced customer communications platform, GMC Inspire can be deployed in the cloud and tailored for specific business needs.
Enterprise Strategy and Product Excellence
In the latter part of 2010, GMC secured over 50 global customer wins for the third and fourth quarter. Consisting of sales to business service providers and enterprise accounts, the company continues to see high levels of adoption moving into 2011, with many new customer wins and increased enterprise sales within banking, insurance, non-profit, utility and healthcare industries.