A recently completed agreement between Kodak and Network Global Logistics (NGL) will enhance service delivery for customers of KODAK Service and Support. Under the agreement, NGL will stock mission-critical service parts in strategic forward stocking locations for Kodak’s customers worldwide.
“To maintain global service delivery for our multi-vendor service partners, our customers expect to receive mission-critical parts in an expeditious manner, maximizing equipment up-time for their customers,” said Mark Brienzi, Worldwide Operations Director, KODAK Service and Support, Kodak’s Business Solutions and Services Group. “Working with NGL will enable Kodak to improve on this by strengthening existing processes and communications for our customers.”
Network Global Logistics specializes in the management of complex global supply chains. Its capabilities include global, time-critical transportation services, warehousing, order fulfillment, manufacturing support, transportation management and complete supply chain services. NGL’s portfolio of services contribute to a global platform, which enables Kodak to leverage forward stocking locations to instantly view and order inventory from around the world.
“Kodak’s selection of NGL demonstrates our ability to deliver tremendous value, flexibility and service,” said Raymond J. Garcia, CEO, NGL. “Beyond the task of delivering parts on time, we continuously examine details to help our clients improve efficiencies and provide better service.”