CSR Checklist and Order Import (Order Management)
Many enhancements have been added to the Order Management module. Two of the more exciting include the CSR Checklist which allows custom integrated checklists to be created, by customer or product group. These interactive lists ensure that the same procedures are followed for each defined workflow, and that omissions in the workflows are eliminated. As orders get increasingly complex with ever more versions and longer shipping lists, the new order import reduces hours of order entry to mere seconds, and eliminates input errors entirely.
Direct Mail Market
Technique counts a number of the world's premier direct mailing companies as customers. We have worked closely with them over that last year to develop and release a whole range of enhancements to our direct mailing capabilities. These include improvements to both the estimating and order management to better meet the needs of the Direct Mail provider.