ARC has been positioned in the October 2011 Magic Quadrant for Managed Print Services, Worldwide, by Gartner. In its annual report on MPS, Gartner provides insight gleaned from global customers into the benefits and challenges of implementing managed print services, and criteria for identifying and evaluating providers.
"We consider it both an honor and a tremendous accomplishment to be included in Gartner's Magic Quadrant given how recently we entered the MPS market," said K. "Suri" Suriyakumar, Chairman, President and CEO of ARC. "Having pioneered on-site services and facilities management in our field during the mid-1990s, and having the ability to combine our MPS offering with off-site services has given us a tremendous leg up in this business segment. Clearly our customers are finding compelling value in our offering. We're very proud of our inclusion in this select group of providers."
ARC's Managed Print Services allow its customers to drastically reduce hidden, uncontrolled costs in print management, minimize administrative and support burdens, and optimize employee efficiency through better document management. ARC manages all print components and expenses, is completely agnostic with regard to equipment brands and manufacturers, and helps scale and monitor an intelligent print infrastructure that delivers ongoing cost reductions and technology upgrades.
"Unmanaged print networks are hidden cost centers in most large office environments," said Ted Buscaglia, ARC's Senior Vice President of Global Solutions. "Far more money is lost than anyone realizes. By being able to offer MPS solutions in such a comprehensive way, ARC offers its customers significant savings they can begin to track immediately. We're grateful to Gartner for helping the market understand how MPS works and what to look for in a business partner."