Newworks Enhances Productivity, Responsiveness with Enfocus

Impressed with how easy the Enfocus solutions are to operate and master, Dollez says, "During internal training, people were very enthusiastic about the project. They could see immediately that the solutions were going to really help with every-day tasks, and were looking forward to using them."

Dollez has also been taking advantage of Enfocus Crossroads (www.crossroads-world.com), which supports and brings together users, vendors and systems integrators to facilitate automation. "Enfocus Crossroads is a great driver for explaining to end-users what automation is, and the benefits it delivers."

Productivity Boost

Of the many benefits that Enfocus solutions deliver, Dollez particularly appreciates the full automation of Newworks' e-commerce site for business cards. "Previously, the operator spent several hours checking, downloading and printing orders. Now, Switch warns the operator that a new job has been taken via an alert in SwitchClient, and the job is redirected to the printing machine the operator has chosen." He concludes, "Productivity has dramatically increased as a result, enabling us to focus more on customer service."