Business is booming for Total Graphic Solutions (TGS) of Acworth, Georgia. In 2010, TGS added an Inca Onset S20 from Fujifilm to their digital equipment lineup. Only one year later, TGS added a second Inca Onset S20.
“The quality, production capacity and speed turned our business around,” said Charles Rezac, president, Total Graphic Solutions. “Our customers were asking for faster turnaround and the high quality that we can deliver with the Inca Onset S20.”
Since opening their doors in 2003, TGS has been way ahead of the digital curve. “We’ve always had digital equipment, never any screen or offset,” Rezac said. Starting out with an Inca Columbia in 2003, TGS soon added a 4-color Inca Turbo. Five years later, TGS invested in a 6-color Inca Turbo to replace the cornerstone Inca Columbia. Then in November 2010, the first Inca Onset S20 was installed to replace the 4-color Turbo, boosting business revenue by 50 percent with its increased speed and capacity.
TGS developed a demanding and diversified customer base, ranging from advertising agencies and print brokers to retail clients and major brands who require everything from small format counter cards to large format graphic displays including window clings, floor graphics, standees, point-of-purchase graphics and banners.
“We’ve built our business with Fujifilm and Inca,” Rezac said. “As digital technology evolves and our customer requirements increase, our business has to change to meet their needs and stay competitive. The Turbo was only two years old and yet the Onset S20 is five times faster.” Rezac said that TGS is producing 45 – 50 beds per hour, or one bed per minute with the Inca Onset S20, compared with five minutes per bed with the Turbo. “The Inca Onset S20 has increased our output by a factor of five, allowing us to move jobs on and off the printer more quickly. The increased speed has increased our capacity for more business from our existing clients and allowed us to take in new business as well.”
To illustrate the benefits that the Inca Onset S20 has brought to TGS, Rezac described a monthly project. “One of our customers has a 1,500 piece job with 10 -12 versions. The job can’t be done by screen because of the run size and versions, plus the customer has specific colors and small type. We were running the Turbo four to five days per week, 24 hours each day to get this job done. On the Inca S20, the job is complete in one and a half to two days. That allows our customer to deliver the job to his customer much faster and opens up our printers to do even more work.”
Another benefit of great value to TGS is the color consistency across the two Onset S20s and the other devices in the shop. “Fujifilm applied their extensive expertise in color to match all of our printers, plus the ColorGATE RIP allows us to control everything in the shop with one single RIP,” Rezac said. “We’re able to move a job between the two S20s with no worries about the color, and we can do the job in half the time. With color consistency across all platforms, we’re able to produce a client’s job in less time, accurately and reliably, no matter the size or complexity.”
In addition to the new Inca Onset S20, TGS added an Esko Kongsberg i-XL cutting table to their already powerful lineup. “The Kongsberg i-XL finishing table provides another avenue of support for our customers, and further ability to produce jobs we had to outsource before. We’re able to maintain control over the job from end-to-end, and deliver the complete job to our customers in a lot less time,” Rezac said.
TGS watched sales soar 30 percent year over year, and they’re forecasting the same or better this year. “With the capacity of two Onset S20s,” Rezac said, “that opens up a lot of opportunities for us. We’ve been telling our existing customers about our increased capacity and new capabilities, letting them know we can do all of their jobs. We ask our customers ‘why use three vendors when you can use only one?’ Our customers understand the value of keeping all of their work under one roof—the color consistency, delivery from one location, a single point of contact, and the confidence of working with a proven partner.” Rezac estimates a 20 – 30 percent increase in sales this year from his existing clients alone.