Selectech has appointed Kate Channon to the newly created position of Customer Services Manager. In her new role, Channon will be responsible for ensuring that Selectech’s customers are fully supported from the moment they place an order through to the successful delivery of their chosen products.
Channon will be responsible for ensuring that Selectech’s customer service meets the standards laid out by the Selectech Customer Services Charter. This Charter serves as Selectech’s mission statement and outlines the basic philosophy that all staff are expected to adhere to when dealing with customers.
On her appointment, Channon comments, “Selectech has grown rapidly because it has great products at very cost-effective prices. Our goal now is to add exceptional customer service to the mix to ensure we continue this growth without compromising our valued customers.”