Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plants and corporate print centers, has been named a Premier Partner by Ricoh Americas Corporation. RSA's production print software solution was identified as a valuable offering to be added to the new Ricoh Solutions Partner Program. Announced in July, the program is designed to help Ricoh customers in any industry reduce costs, eliminate waste and streamline business processes for maximum business results.
Rochester Software Associates was granted this status because of their consistent performance in meeting Ricoh's stringent quality and customer service levels in delivering RSA's transform, output management, and web to print software solutions to hundreds of customers over the last 15 year partnership.
Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation, said, "We selected RSA based on market expertise, best-in-class solutions and an emphasis on exceptional and personal customer service. By working with a premier partner like RSA, we can offer fully integrated solutions that will deliver measurable results for our customers."
Tim Kelly, Senior Vice President, Rochester Software Associates, noted, "The increased focus of the Premier Partner program will enable Ricoh and RSA to expand our long standing relationship and deliver solutions to customers that help to increase productivity, grow their business and increase end-user customer satisfaction."