R. R. Donnelley & Sons Company announced that its Global Outsourcing Services offering has been recognized in 2012's The Global Outsourcing 100. RR Donnelley was also ranked among the Best 5 Providers by Industry Focus in supporting real estate companies (construction and transaction) and among the Best 5 By Service Area in delivering legal support services. It was also listed in the Best 10 by Service Area for its work in providing document management services, and was recognized in the Best 20 by Service Area for financial management services organizations and in the Best 20 by Industry Focus for supporting financial management (insurance) companies. The listing also included RR Donnelley's United Kingdom resources among the Best 20 by Region Served.
The Global Outsourcing 100 list is compiled annually by the International Association of Outsourcing Professionals, a global organization dedicated to the development of the outsourcing industry and related standards. All candidates were independently evaluated and judged by a group of experienced outsourcing professionals across four key areas including size and growth, customer references, organizational competencies and management capabilities.
"All of us at RR Donnelley are pleased and proud to again be named to the IAOP Global Outsourcing 100 and to have achieved additional recognition in a number of segments as well. Judgment-based services require our employees to develop a deep understanding of our clients' needs, processes and goals and then to develop custom solutions that draw on our exceptional information technology resources," said John Paloian, RR Donnelley's Chief Operating Officer. "That is the model that we pursue across the breadth of our diverse offering."
RR Donnelley's Global Services is a pioneer in providing judgment-based outsourcing solutions, supporting clients through four vertically integrated service platforms: Creative Communications; Legal Support Services; Research, Finance & Accounting; and Transaction Processing.
Drawing on deep industry and outsourcing knowledge, RR Donnelley delivers high-touch, mission-critical services leading to breakthrough economic and operational performance.