The Performance Proven Guarantee is a pledge that customers will receive guaranteed levels of performance improvement as a result of their investment in QuadTech technology. When an order is placed, QuadTech specialists agree with the customer on the level of performance improvement expected after installation. Performance is then tracked using the reports generated by the QuadTech equipment. Customers who do not experience agreed-upon levels of improvements, after a specified period, are entitled to a full refund of the equipment cost.
Karl Fritchen, President of QuadTech, comments: “Our focus on product innovation has enabled us to establish new quality standards and drive waste from the newspaper printing workflow. Our service packages ensure customers of the right support throughout the product life-cycles. World Publishing Expo gives an opportunity for visitors to see how these solutions make a significant, beneficial impact to profit margins.”