A series of related services is aimed at making sure printers continue to produce outstanding results. Heidelberg’s Prinect print shop workflow integrates and automates the steps involved in job costing, job planning, prepress, press, and postpress to help printers improve their processes and train staff. Heidelberg’s analysis may involve value stream mapping, material flow optimization, training and consulting for lean production, integration of leading MIS, Web-to-print and digital printing systems, and more.
The education and consulting services offered by Heidelberg’s Print Media Academy are dedicated to the proposition that a printing business is only as good as the staff it employs. Heidelberg training programs and seminars enable operators to utilize the full potential of Heidelberg equipment, while managers and senior managers benefit from know-how ranging from process management to corporate governance and marketing. In addition to 24/7 access to a global network of Heidelberg experts, services range from analysis of qualifications for press operators, to on-site application training and production monitoring, to succession planning.
Many print shops make a profit equivalent to just 1.5 percent of sales. The best achieve 10 percent or more. Heidelberg’s Business Development services help printing businesses reach their full potential. Experienced consultants provide advice and support for the implementation of lean manufacturing concepts, investment decision, as well as corporate, marketing, and sales strategies.
Heidelberg Systemservice activities are aligned with every aspect of Heidelberg’s support for the customer. At Graph Expo 2012, a continuous multimedia display at the center of Booth 1214 will highlight this integrated approach by showing the application of Systemservice products and services to Heidelberg’s entire print media portfolio. To learn more, visitors may consult with Heidelberg experts at the Systemservice desk, where they will be invited to complete a short survey and register to win an Apple iPad 3 or a $1500 voucher for Parts and Service.