Océ, a Canon Group Company and an international leader in digital document management, announced that TransCentra, Inc., the leader in multichannel billing and payments solutions and software to companies nationwide, has installed four Océ JetStream 1900 inkjet presses in its print locations across the country. Part of the Océ JetStream Compact series, the systems offer high versatility in a minimal footprint.
One of the nation’s largest outsourced billers, Norcross, Ga.-based TransCentra has been delivering transaction software and services for more than 25 years, serving some of the biggest names in financial services, telecommunications, and utilities. During the quarter-century TransCentra has been in the transactional business, color print technology has played an increasingly more important role.
“With the development of advanced print technologies, transactional documents have become a powerful communication vehicle for our customers to more effectively and dynamically communicate,” said Lynn Boggs, Chief Executive Officer, TransCentra. “We chose Océ because of the range of capabilities that this technology allows us to offer to our clients and our strong existing relationship with Océ.”
Superior Quality, Award-Winning Service
Seeking to move from a cut-sheet to a continuous feed digital printing system, TransCentra worked with the Océ team to select the Océ JetStream 1900 inkjet press. The system is the most effective solution to enable clients to gain efficiencies while enhancing communication with their customers.
Océ’s commitment to service was a critical factor for TransCentra, as the company sought to purchase, install, and then train and certify operators on four new Océ JetStream 1900 inkjet presses, including two with MICR. Not only did the Océ team play a key role in delivering and installing superior equipment, it stepped up to the plate and proved it understands the true meaning of the word “partner.”
“We expect the same depth of relationship from our partners that our clients expect from us,” continued Boggs. “Océ did not just provide us with printers. They hosted our customer-facing relationship managers, customer service, and salespeople at their headquarters in Boca Raton for intense training, review of best practices and common obstacles faced in transitioning to digital print.”
Boasting the ability to print 1818 color pages a minute, the Océ JetStream 1900 inkjet press delivers on its promise of consistency and reliability. It also eliminates the pre-printed forms the company had relied on in the past, helping to reduce inventory and provide cost efficiencies, both for TransCentra and its customers.
“The Océ JetStream 1900 inkjet press was the obvious choice for TransCentra because it offers the highest level of flexibility and productivity,” said Kris Albee, Director, Product Marketing, Production Printing Systems division of Océ North America, a Canon Group company. “Not only does it deliver a white paper in, finished product out solution, but it comes with a smaller footprint and Océ’s award-winning service.”