Broadridge Financial Solutions, Inc. and Pitney Bowes Inc. announced that Morgan Stanley Wealth Management and UBS Financial Services have each indicated their support for the Volly secure digital delivery system from Pitney Bowes.
These financial services firms plan on utilizing the Broadridge Fluent service, which enables communication through the channels of their customers’ choosing and also facilitates the distribution of communications through the Volly service. Within this platform, Broadridge has developed services and applications that build upon the core Volly platform to deliver an enhanced communications experience. The Broadridge Fluent service addresses additional requirements required by the financial services industry, including preference and consent management, content and compliance management, insight analytics, and audit tracking.
Using the Volly secure digital delivery service, consumers will be able to receive, view, organize, manage, pay and store bills, statements and other content from the companies with which they do business. The Volly service consolidates information from multiple providers, reducing the consumer’s need to visit multiple websites. The Volly service is free to consumers and provides companies the opportunity to dramatically reduce their costs while increasing consumer engagement with their brands.
The Volly secure digital delivery service was announced to mailers in the United States in early 2011. Since then, more than fifty large mailers in the U.S. have signed up to offer the service, representing thousands of consumer brands and billions of pieces of mail. Australia Post has also selected the Volly system as the technology platform for its digital mailbox service.
Doug DeSchutter, President, U. S. Regulatory and Digital Communications, Broadridge, said, “Our clients recognize that there are more ways than ever to communicate with their customers, and they are pursuing innovative, technology-driven solutions to efficiently and effectively enhance their customer relationships. The Broadridge Fluent service enables financial services firms to provide choice to their customer in terms of how and where to receive information, while simultaneously allowing these firms to control the experience and branding through a secure platform specifically designed for the financial services industry.”
Chuck Cordray, President of Pitney Bowes Volly, echoed this sentiment: “We are very pleased to see that these large, prestigious financial services firms recognize the value of the Pitney Bowes and Broadridge collaboration. The unique assets that we bring to the financial services industry will accelerate consumer adoption of digital delivery for even the most sensitive financial documents. We look forward to launching Volly to consumers and including the important digital content these blue-chip companies provide to their clients.”