Following lunch, executives from leading printing systems vendor companies provided updates of their strategies and developments for the government and higher education markets. Speakers included: David J. Murphy, Director of Marketing, Americas Graphics Solutions Business, Hewlett-Packard Company; Bruce Collier, Vice President, United States Customer Operations (USCO), Xerox Corporation; and Robert Riendeau, Enterprise Account Manager, Electronics For Imaging, Inc. (EFI).

Toby Cobrin, a Director at INTERQUEST presented key findings from recent INTERQUEST research in the government and higher education printing markets. Among the topics discussed were variable data and personalized communications, the synergies of electronic delivery and print, and opportunities for growth and innovation.

The day ended with a panel of management-level printing professionals from in-house print/publishing operations in government and higher education discussing current and future needs from suppliers. Speakers included Jeff Yake, Printing Officer and Head of the Printing Management Section, Library of Congress; Sam Kasmai, Associate Director, Print Services, George Mason University; Wilma Grant, Publishing & Website Manager, Supreme Court of the United States; and Kelly Hogg, Director Printing Services, University of Virginia.