Bell and Howell

Johnson & Quin Selects Bell and Howell’s BCC Mail Manager Solution

Johnson & Quin, Inc., a national leader in targeted direct marketing services based in Niles, Ill., announced that it has implemented Bell and Howell’s BCC Mail Manager Full Service to provide comprehensive mail processing services for its growing customer base.

“Our decision to go with BCC Mail Manager ensures uninterrupted, best-in-class service and performance for our customers,” said David Henkel, President of Johnson & Quin. “Because the Bell and Howell solution is full-service IMb compliant, customers can continue to reap the benefits of the Intelligent Mail barcode — and it opens the door for future incentives, discounts and better overall mail deliverability.”

BCC Mail Manager Full Service is a USPS CASS/PAVE certified platform that includes as standard features automation capabilities that enhance the productivity and efficiency of the mail workflow. These include true 24/7 unattended processing of specified tasks or complete mailing jobs, full palletization support (including First-Class pallet functionality), enhanced merge/purge features, and more. These capabilities are further augmented by a proprietary address-matching API that delivers processing speeds many times faster than the industry-standard address-matching engines.

“We are delighted to be working with Johnson & Quin and helping them deliver the kind of results that their customers demand by getting the jobs prepared efficiently and out the door within their tight deadlines,” said Chris Lien, Vice President of Software Marketing for Bell and Howell. “By switching to the Mail Manager solution, Johnson & Quin is in a good position to provide customers with better service and performance in their mailings, and allows access to Full Service discounts and benefits now before the January 2014 requirement."

“Our customers depend on us to meet every deliverable and deadline, so it was crucial to us that any solution we implemented was fully supported,” added Bob Arkema, Johnson & Quin’s Executive Vice President. “Bell and Howell’s customer service team is comprised of postal experts — they’re responsive, knowledgeable and have proven to be a true partner in helping us meet our customers’ requirements and demands.”

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