Every company makes promises to their customers, but Creative Banner Assemblies really delivers with their new “S.T.A.R. Commitment”, which guarantees customers that they will be taken care of with each and every order they place.
Creative Banner’s “S.T.A.R Commitment” promises to offer their customers excellent service along with high quality products.
“S” represents “Satisfaction Guaranteed” and promises the customer 100% satisfaction or the return of their product for a replacement, alternative solution or product refund.
“T” represents “Timely Delivery” and pledges on-time delivery to a specified in-hands date or that product is FREE.
“A” represents “Assistance to Build Your Business” providing customers with detailed product instruction sheets, videos and art templates.
“R” represents “Responsiveness” ensuring the customer that Creative Banner’s Customer Care is always there to answer phone calls or e-mails and will provide fast 24-hour proofs for imprinted products.
Creative Banner understands that when a company wants to be the best, they need to provide the best to their customers and it all starts with the “S.T.A.R. Commitment”. Ben Reese, Creative Banner’s Sales Manager agrees “We want to be the first company that our customers call for their display solutions and the S.T.A.R. Commitment promises them a positive experience and reason to call us the next time they want to place an order”.