InfoTrends is pleased to announce that Matt Swain, an Associate Director for InfoTrends’ Document Outsourcing service, will be presenting at the 2013 Neopost USA Specialist Symposium on April 9, 2013 in Atlanta, GA. Neopost USA is a leading creator of scalable business solutions for the postal and related digital communications industry.
The event has been designed to educate a select group of Neopost USA Solutions Specialists for two days of strategy and training on Document Handling, Digital Printing, Shipping & Tracking and Output Management Solutions.
Swain will be opening the second day of the event with a presentation designed to discuss the current state of the customer communications management (CCM) market, as well as provide insight into where it is going, and why it is important.
“I’m looking forward to discussing the CCM market with Neopost USA specialists and dealers to reinforce and explore the opportunity for their mid-market customers,” commented Swain. “Mid-market players want to be competitive with their enterprise peers and being more effective with CCM is a great way to achieve it.”
“We understand the importance of CCM and we always strive to deliver solutions that help our customers manage and distribute communications,” says Jeff McKenzie, Vice President, Integrated Solutions at Neopost USA. “With Matt Swain’s industry knowledge, we expect his session to serve as a great kickoff to the second day of our event.”
In addition to the learning sessions during the 2013 Specialist Symposium Meeting, the agenda will include time for hands-on demonstrations, sharing of best practices, and relationship building.