Goss International has promoted Rutger Jansen, an executive with extensive company and web offset industry experience, to head its Customer Service operations and network supporting Goss customers in Europe. “Rutger’s appointment provides continuity for our customers while also representing another positive step in the transformation of Goss and the strengthening of our world-class regional support hub in Europe,” explains Theo Buchmeyer, head of the Goss Europe organization. “He is a dynamic industry expert with a strong sense of the modern, responsive parts, service and support capabilities our customers need in order to excel in today’s environment.”
Jansen will manage the extensive Goss Europe customer service network providing emergency and routine service and parts as well as unique, proactive maintenance and enhancement programs for Goss customers throughout Europe, the Middle East and Africa. His team also works closely with the company’s large-scale European parts warehousing and distribution operation based in Boxmeer, The Netherlands.
Jansen was worldwide director of Sales and Service for Goss Contiweb for the past decade. The Goss subsidiary is an industry leading supplier of splicers, heatset dryers and other web offset auxiliary components, including VITS Rotocut sheeters. Jansen previously held various management positions since joining the Contiweb organization in 1990. He earned an MBA degree at the University of Eindhoven in The Netherlands and has completed additional post graduate studies in logistics, change management and aftermarket business strategies.
Jansen says direct experience serving web printers over the past 20-plus years has provided a strong understanding of what they need to improve efficiency and profitability. “Our customers in Europe have installed more than 10,000 Goss printing units in the past two decades,” he explains. “I look forward to aligning the talent, resources and commitment of the Goss team in Europe to help them optimize the performance of these platforms to meet the challenges and seize the opportunities of the current business climate.”