With so many manufacturers' warranty programs and third-party options containing disclaimers, limitations and strict conditions, Tech8's breakdown cover and preventative maintenance schemes have now been extended to cater for more printer and ink combinations, thus bringing peace of mind to users. The only precondition is that the machine must be a working model and fully operational.
Tech8's warranty schemes extend beyond printers and also include pre-press equipment and finishing systems. Protection is all-inclusive and fully comprehensive with rapid response times and no hidden costs.
Users of wide-format printers can now rest assured that their equipment which is outside the manufacturer's warranty terms can now benefit from a highly skilled independent team of specialists.
Others are moving to Tech8 simply because the benefits offered are more comprehensive and even include accidental damage plus outside influences such as electricity fluctuations.
Cover for equipment starts from as little as £1.60/day and payment can be made in monthly installments. Unlike other schemes, there is no limit to the number of claims and all parts, labor and travelling charges are included.
Contacting Tech8 is easy and carried out by registering on-line. Acceptance of printers doesn't necessarily require a site visit, with customers being given a test file to download, print and return. If the results meet the criteria required, immediate cover is available whilst a site visit can be carried out where a unit needs pre-contract repairs.
All Tech8's engineers and technicians are fully trained and experienced, and support packages offered by the company include telephone and online help. Around 30 percent of commonly reported problems can be remedied this way, saving time and lost jobs by helping users instantly without the need for a call-out.