Pageflex (Booth 3861) will introduce iWay Sales Manager, a robust module for the Pageflex iWay platform especially suited for Business Flow Automation of commercial printers and Print-on-Demand shops. This combined solution enables jobs–regardless of how they are received–to be integrated into the Pageflex iWay web-based back-end print management system. Sales Manager enables Customer service representatives to quickly and accurately capture and control phone, fax, email, and Web orders into a single application, while accelerating quoting, customer management, and fulfillment and billing cycles. As a result, job handling time and overhead costs are dramatically reduced.
Sales Manager combines MIS, customer relationship management (CRM) and asset management functionality to manage the job cycle at an affordable price–enabling printers to have confidence in the profitability of a job. Print service providers that adopt Pageflex iWay can begin to use Web-to-print to grow their business over the internet, while now having an integrated mechanism to handle the large portion of customer requests and orders that will still come into their print facility via the traditional "offline" processes. A one-stop shop to deal with all customer interactions from quote to invoice.