Ricoh Americas Corporation

Ricoh Critical Communications Solutions Suite

Ricoh’s Critical Communications solution suite (Booth 1931) provides print service providers the ability to ensure that high value output is perfectly manufactured and delivered. This end-to-end portfolio includes Ricoh ProcessDirector Express, a modular workflow automation software, and TotalFlow DocEnhancer, an Adobe Acrobat plug-in tool that allows for editing of fully composed PDF files. The suite enable print shops, commercial printers, data centers, in-plant printers, and direct mailers to efficiently manage the production of “critical communications” output (any document that has to be perfect, contains customized or personal information, is regulated, or must be tracked and reported), such as explanation of benefits, checks, regulatory letters, lottery tickets and credit information. This new centralized suite of solutions offers:

• Verification tracking and control to precisely prove and report on each piece from creation to mailing. The tool adds barcodes and integrated barcode readers which allow companies to pinpoint errors and jobs requiring reprinting, in order to ensure compliance, obtain valuable information on response rates for marketing campaigns and enhance customer relationships

• Deadline tracking to stay on top of time-sensitive requirements from a central location

• Single point of control for real-time views of the entire print-to-mail system

• PDF plug-in and integrity tool for editing files, extracting information, and implementing rules logic-based finishing

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