Xerox MPS: Highmark Insurance Video Case Study

Highmark BlueCross BlueShield is the 9th largest overall US healthcare insurance and the 4th largest Blue Cross Blue Shield affiliate company serving over 4.9 million members. Highmark outsources little to no print and manages it all out of a large, in-house print center in partnership with Xerox. The in-plant print center runs over 100 million impressions every year. They operate five iGens with two operators on three shifts and have saved $8 million in outside print costs since the internal print center went in.