UnPodcast Episode 36: Divas of the Speaking World

On this episode of the UnPodcast we talked about a tasteless sign posted in Scruffy Duffy's bar in Plano, Texas and the less than stellar response when a customer asked that the sign be removed, about the unprofessional behavior of a Google executive when he was disappointed by the turnout at an event he was supposed to speak at, and the power -- and responsibility that we all, as consumers, have.

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Other topics include:

[00:02:34.16] A tasteless joke
[00:07:23.26] A cop out
[00:08:09.13] How another bar owner made things right
[00:09:20.15] This week's moron
[00:12:21.07] What made me giddy
[00:13:05.11] What to do when your hopes and expectations aren't met
[00:14:32.17] Why the number of people in an audience doesn't matter
[00:16:01.10] The difference between a brand effect and an individual effect
[00:17:31.10] How the bad behavior of people impacts others
[00:18:37.18] What would cause Alison to stop supporting a company she loves
[00:22:11.23] The only real power that customers have
[00:23:04.00] What makes a company good or bad
[00:23:18.24] The responsibility of big companies
[00:24:00.15] At the end of the day what we really want
[00:25:02.19] What determines community
[00:26:23.03] The importance of caring enough to read the small print